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Overview

About to make a purchase, or pay for services? Check this section first - it contains guidance and useful information about what to bear in mind before you buy.

Here's where to start:

  • Scams, counterfeit goods, disputes and doorstep selling - there are lots of things to Be aware of
  • Thinking of buying online, or from a door to door salesman?  Read more in Buying at home
  • From cars to computers, home improvements to holidays, we offer advice about goods and services in If you're thinking about
  • Need a financial adviser, or are you looking for a loan?  See Money & Credit
  • Internet auctions, online supermarkets, how to stay safe: all you need to know about Online shopping
  • Know your rights and plan ahead - labelling, guarantees, contracts, codes of practice and borrowing money are all important Things to think of

Please note that Consumer Direct cannot provide advice on particular products or services - this information is available from other sources, such as Which?, and comparative information in trade press, specialist magazines or other publications.

Did you know

Under a hire purchase agreement the goods are owned by the finance company but the consumer has an option to buy the goods and become the legal owner when the final payment has been made. Until the final payment has been made you cannot sell the goods without the lender's permission.

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