Overview
This section of the website contains advice and information on your legal rights as a consumer after you have purchased goods or services, and guidelines on how to complain.
Find out:
- All about problems with home shopping and doorstep selling, in Buying at home
- What to do if you're unhappy with goods or services, in Know your rights
- How to stand up for yourself and your rights, in Making a complaint
- Where to get help, and what to do if you have a problem, with Money and credit
- Everything you need to know about Internet purchases, in Online shopping
